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The SMB Help Desk, LLC. Nmed One of 2017 Tech Elite Solution Providers by CRN®

The SMB Help Desk, LLC. Nmed One of 2017 Tech Elite Solution Providers by CRN®

March 30, 2017 – Chicago, IL –

The SMB Help Desk, LLC announced today that CRN®, a brand of The Channel Company, has named The SMB Help Desk, LLC to its 2017 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology vendors, scaled to their company size.

To compile the annual list, The Channel Company’s research group and CRN editors work together to identify the most customer-beneficial technical certifications in the North American IT channel. Solution providers that have obtained these elite designations—which enable them to deliver premium products, services and customer support—are then selected from a pool of online applicants.

As a technology solution provider it is vital to have The SMB Help Desk’s resources trained and certified on the technologies being used to solve very complex business challenges. It’s part of the culture. Each team member’s skill set is evaluated every 6 months. This information is used to create a training plan with the associated certification upon the completion of their training. The technologies typically include: Microsoft Cloud Solutions (Office 365 and Azure), Salesforce®, Pardot®, SonicWall, and Polycom.

“This exclusive, ambitious group of solution providers boasts some of the most advanced IT certifications available from top technology suppliers,” said Robert Faletra, CEO, The Channel Company. “They have adapted impressively to major changes in the IT channel, especially the shift to a more services-driven market, by expanding their skill sets and sharpening both their technical and customer service expertise. Congratulations to our 2017 list, whose robust investment in their organizations has earned them yet another elite designation—the CRN Tech Elite 250.”

“I’m excited that The SMB Help Desk was named on this list. We have always believed in the importance of having a well trained and certified team of consultants. It gives our customers peace of mind to know that they can rely on us to solve their business problems efficiently and effectively”, said Marvin Korves, President of The SMB Help Desk, LLC. “Everyone here understands its importance and works hard to stay at the top of their game.”
Coverage of the Tech Elite 250 will be featured in the April issue of CRN, and online at

About The SMB Help Desk, LLC.
The SMB Help Desk, LLC.. is an award-winning IT consulting organization specializing in delivering innovative cloud-based technology solutions to small and medium-sized businesses. The SMB Help Desk, LLC. provides consulting services on Salesforce® solutions, Microsoft solutions including Office 365 and Azure, Infrastructure support, and a full service managed IT services offering.

Headquartered in Chicago, IL, with a second office in Austin, TX, The SMB Help Desk, LLC. has been named to the Nation’s Best & Brightest Companies to Work For in 2014, 2015 and 2016. As a Microsoft Gold Certified Partner and a Salesforce Silver consulting partner, The SMB Help Desk, LLC. provides an unparalleled experience to customers both locally and nationwide. For more information, visit:

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