The ability to optimize Hannover Fairs USA’s core sales operation tasks created significant productivity and quality gains. Salesforce provided a single platform
You’re licensed. You’re implemented. But Salesforce Support doesn’t stop there. We offer hourly Salesforce Support and proactive Premium Support options to optimize your CRM and improve business operations.
By choosing our Premium Support option, we can provide your team with training and customization that goes above and beyond Salesforce’s out-of-the-box features.
There’s no call center. No third parties.
The same team that supports your Salesforce system will proactively work on your successful implementation and custom development for your organization.
Cascading layers of emails to get projects completed is a thing of the past. Salesforce Service Cloud, used properly, streamlines conversations and workflows with customers, and keeps everything neatly compiled on a visible timeline so that your team can deliver great service. It works across multiple channels providing dynamic opportunities for better collaboration. The SMBHD team has experience and expertise using this product to its full potential.
Develop and maintain better client relationships, including Salesforce Support across multiple channels, on any device.
Ensure your technology is aligned with your sales and marketing processes for more effective lead generation and stronger pipelines.
Develop custom solutions with the functions of Salesforce to expand upon Salesforce’s ability to resolve business challenges.
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The ability to optimize Hannover Fairs USA’s core sales operation tasks created significant productivity and quality gains. Salesforce provided a single platform
A customizable solution to allow tracking of projects, contract creation, and signature, in one platform.
The ability to provide both self-service and white glove service for their wide range of client needs. Salesforce provided a single platform
Viracon needed to improve sales productivity and internal transparency on process & individual performance, while securing their data from competitors within a
Salesforce helped PeerPoint create a 360° understanding of their business performance, specifically in the areas of business process improvement, community management, and
A single system to manage all interactions between humans, animals, and the humane society – a single system for a true 360-degree
A one-stop shop to have a 360-degree understanding of their business performance, specifically in the areas of business process and campaign performance.
SMBHD is an award winning Salesforce consulting organization specializing in delivering innovative Salesforce solutions to small and medium sized businesses.
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