A single system to manage all interactions between humans, animals, and the humane society – a single system for a true 360-degree
You’re licensed. You’re implemented. But Salesforce Support doesn’t stop there. We offer hourly Salesforce Support and proactive Premium Support options to optimize your CRM and improve business operations.
By choosing our Premium Support option, we can provide your team with training and customization that goes above and beyond Salesforce’s out-of-the-box features.
There’s no call center. No third parties.
The same team that supports your Salesforce system will proactively work on your successful implementation and custom development for your organization.
Cascading layers of emails to get projects completed is a thing of the past. Salesforce Service Cloud, used properly, streamlines conversations and workflows with customers, and keeps everything neatly compiled on a visible timeline so that your team can deliver great service. It works across multiple channels providing dynamic opportunities for better collaboration. The SMBHD team has experience and expertise using this product to its full potential.
Develop and maintain better client relationships, including Salesforce Support across multiple channels, on any device.
Ensure your technology is aligned with your sales and marketing processes for more effective lead generation and stronger pipelines.
Develop custom solutions with the functions of Salesforce to expand upon Salesforce’s ability to resolve business challenges.
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A single system to manage all interactions between humans, animals, and the humane society – a single system for a true 360-degree
A single source of truth to manage day-to-day activities for their customers and consumers.
Viracon needed to improve sales productivity and internal transparency on process & individual performance, while securing their data from competitors within a
A one-stop shop to have a 360-degree understanding of their business performance, specifically in the areas of business process and campaign performance.
Infinite Pool Finishes relied on disconnected and on-premise software or manual processes that hindered their ability to operate efficiently and achieve real-time
SMBHD was a game changer. They gave us the ability to have everything technology related in one place and it has allowed us to grow.
The ability to move ITA out of spreadsheets and provide real-time mobile accessibility has been a huge benefit to ITA. Specifically, in
Implementing both the Salesforce Sales and Service Clouds has significantly impacted DSI’s business performance. Sales Operations productivity has improved allowing DSI’s sales
SMBHD is an award winning Salesforce consulting organization specializing in delivering innovative Salesforce solutions to small and medium sized businesses.
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