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The SMB Help Desk Recognized for Excellence in Managed IT Services

The SMB Help Desk Recognized for Excellence in Managed IT Services

February 24, 2016 – Chicago, IL – The SMB Help Desk, Inc., has announced today that CRN®, a brand of The Channel Company, has named The SMB Help Desk to its 2016 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their top-notch offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.

In today’s fast-paced business environments, MSPs play an important role in helping companies leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.

The list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premise and off-premise services; and the MSP Hosting Service Provider 100, recognizing MSPs focused primarily on off-premise, cloud-based services.

The SMB Help Desk specializes in providing best in breed cloud based solutions to small and medium sized businesses. SMB Help Desk’s offerings range from Salesforce® consulting, as needed IT support, hosted VOIP, a full-service managed IT servicessolution, and Microsoft solutions including Office 365, Azure, and Exchange Online.
“MSPs meet a critical need in the IT market, providing customized, turnkey services that allow for predictable operational expenses, effective control of expenditures, precise allocation of limited resources and convenient access to on-demand and pay-as-you-go technology,” said Robert Faletra, CEO, The Channel Company. “We congratulate the service providers of the MSP 500, who continually reinvent themselves to successfully meet their customers’ changing needs, helping businesses get the most out of their IT investments and sharpen their competitive edge.”

“We are honored to receive this recognition.” Said Marvin Korves, President of The SMB Help Desk. “We set out to offer a service offering unlike anyone else in the market place. It’s great to get recognized for it.”

The MSP 500 list will be featured in the February 2016 issue of CRN and online at

About The SMB Help Desk:
SMB Help Desk is an award winning IT consulting organization specializing in delivering innovative cloud-based technology solutions to small and medium sized businesses. SMB Help Desk provides consulting services on Salesforce® solutions, Microsoft solutions including Office 365 and Azure, Infrastructure support, and a full service managed IT services offering.

Headquartered in Chicago, IL, with a second office in Austin, TX, SMB Help Desk has been named to the Nation’s Best & Brightest Companies to Work For in 2014 and 2015. As a Microsoft Certified Partner and a Salesforce® silver consulting partner, SMB Help Desk provides unparalleled experience to customers both locally and nationwide. For more information visit:

About the Channel Company:
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace.
Melanie Turpin
The Channel Company
(508) 416-1195

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