System Support & Integration (SSI) needed a more robust Field Service solution to address shortcomings with their existing system, and improve the
You’re licensed. You’re implemented. But Salesforce Support doesn’t stop there. We offer hourly Salesforce Support and proactive Premium Support options to optimize your CRM and improve business operations.
By choosing our Premium Support option, we can provide your team with training and customization that goes above and beyond Salesforce’s out-of-the-box features.
There’s no call center. No third parties.
The same team that supports your Salesforce system will proactively work on your successful implementation and custom development for your organization.
Cascading layers of emails to get projects completed is a thing of the past. Salesforce Service Cloud, used properly, streamlines conversations and workflows with customers, and keeps everything neatly compiled on a visible timeline so that your team can deliver great service. It works across multiple channels providing dynamic opportunities for better collaboration. The SMBHD team has experience and expertise using this product to its full potential.
Develop and maintain better client relationships, including Salesforce Support across multiple channels, on any device.
Ensure your technology is aligned with your sales and marketing processes for more effective lead generation and stronger pipelines.
Develop custom solutions with the functions of Salesforce to expand upon Salesforce’s ability to resolve business challenges.
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System Support & Integration (SSI) needed a more robust Field Service solution to address shortcomings with their existing system, and improve the
A mobile-first, integrated approach to provide a dynamic, self-service ordering platform for commercial customers. Empire Today needed a tool that would help
The ability to optimize Hannover Fairs USA’s core sales operation tasks created significant productivity and quality gains. Salesforce provided a single platform
A single system to manage all Future Projects internally without reliance on multiple spreadsheets throughout the organization.
Shull Media Partners leveraged multiple legacy systems and manual processes that resulted in numerous challenges for the company. Further, as the organization
With SMBHD and Salesforce we have built a central system that allows our organization to better support our members and franchise owners. We now have better insight and visibility into almost every aspect of our business that we never had before.
Infinite Pool Finishes relied on disconnected and on-premise software or manual processes that hindered their ability to operate efficiently and achieve real-time
Viracon needed to improve sales productivity and internal transparency on process & individual performance, while securing their data from competitors within a
SMBHD is an award winning Salesforce consulting organization specializing in delivering innovative Salesforce solutions to small and medium sized businesses.
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